FAQ

SyncBlaze is a data sync platform with four services: a real-time sync API for apps, managed server and storage sync, encrypted backups and S3-compatible object storage. All four run on one account and one bill.

No. Use any combination. Every plan includes access to all of them, and you only consume limits for what you use.

Yes. The free plan is free forever, needs no card and includes 100 concurrent connections, 2 million messages a month, 2 sync endpoints, 5 GB storage and daily backups with 7-day retention.

Starter is $15 a month, Pro is $49 and Business is $199, all in USD. Paying yearly saves about 20%. Enterprise pricing is custom. See the pricing page for details.

In the region you choose for each project or bucket: EU (Frankfurt), EU (Amsterdam), US East, US West or Asia (Singapore). Data does not leave that region unless you set up replication.

Yes. All traffic uses TLS 1.3 and all stored data is encrypted with AES-256. Backups can also be encrypted on your side with a key that SyncBlaze never sees.

Sync keeps two places identical, so a mistake on one side is copied to the other. Backup keeps older versions you can return to. Most teams use both.

Yes. Cancel from the dashboard and your plan stays active until the end of the paid period. You can export all your data before and after cancelling for 30 days.

Pro includes a 99.9% uptime SLA, Business 99.95% and Enterprise 99.99%, with service credits if we miss it.

Free plans use the community forum and docs. Paid plans include email support, with faster response times on Pro and 24/7 support on Business and Enterprise.